NNW Experiences – Privacy Policy

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

Name

Email address

Phone number

Billing & payment information

Event registration details

Social media handles or usernames

Mailing address (if submitted)

B. Automatically Collected Data

When you visit our website or funnels, we automatically collect:

IP address

Device information

Browser type

Cookies & tracking data

Pages visited and session activity

C. SMS & Email Opt-In Data

If you opt into text or email updates, we collect:

Phone number

Consent record (required by law)

Message interactions

This data is required for A2P compliance.

D. Event & Service Data

If you book catering, private chef services, or attend an NNW event, we may collect:

Guest information

Dietary preferences

Order details

Any information necessary to deliver services

2. How We Use Your Information

We use collected data to:

Deliver services, events, catering, and products

Notify you about updates, promotions, and event announcements

Process payments and invoicing

Improve website and marketing performance

Personalize offers and user experiences

Comply with legal, regulatory, and security requirements

Send SMS campaigns (with explicit consent)

3. SMS/Text Messaging Compliance

By providing your phone number and opting into SMS updates through any form, checkout page, or keyword, you agree to receive recurring text messages from NNW Experiences.

Message & data rates may apply

Frequency varies

You may opt out at any time by replying STOP

For help, reply HELP

We never sell, rent, or share your phone number with unauthorized third parties.

4. How We Share Your Information

We may share information with:

A. Service Providers

Vendors who help operate our business, including:

GoHighLevel (CRM & automation)

Payment processors

Event partners

Email/SMS delivery services

Analytics providers

B. Business Partners

If we collaborate on events with DJs, venues, or other vendors, limited information may be shared solely to operate the event.

C. Legal Requirements

We may disclose information if required to:

Comply with laws

Protect our legal rights

Respond to court orders or government requests

We do not sell personal data to third parties.

5. Cookies & Tracking Technologies

We use:

Cookies

Pixels

Tracking tags

Analytics tools

These help us understand visitor behavior and improve marketing performance. You can disable cookies in your browser settings at any time.

6. Data Retention

We retain your information only as long as necessary to:

Provide services

Fulfill legal obligations

Maintain company records

If you request deletion, we will remove your personally identifiable data except where retention is required by law.

7. Data Security

We implement industry-standard safeguards to protect your information, including encryption, access controls, and secure hosting. However, no digital system is 100% secure, and we cannot guarantee breach-proof data storage.

8. Your Rights & Choices

You have the right to:

Access your information

Update or correct your information

Request deletion

Withdraw SMS or email consent

Opt out of marketing at any time

To exercise rights, contact us at:
📧 [email protected]
📞 (415) 612-0734

9. Third-Party Links

Our website and event pages may contain links to external sites. We are not responsible for the content or privacy policies of third-party platforms.

10. Children's Privacy

We do not knowingly collect information from individuals under age 13. If we learn that a minor has submitted information, we will delete it promptly.

11. Updates to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted with an updated “Last Updated” date. Continued use of our services means you accept any revisions.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us:

NNW Experiences
📧 [email protected]
📞 (415) 612-0734

🌐 www.nnwexperiences.com